General help
For help with the Pitstop app, Premium, or the website, email support@getpitstopapp.com.
Share a stop
Know somewhere that belongs in Pitstop? Email hello@getpitstopapp.com with the place name, location, and what makes it worth pulling over for.
Frequently asked questions
Which devices does Pitstop support?
Pitstop is built for iPhone. The App Store listing shows the current iOS requirement and device compatibility.
Is Pitstop a navigation app?
No. Pitstop helps you notice worthwhile places along a drive, then can hand a stop off to Maps. It is a discovery companion, not turn-by-turn navigation.
How do I restore Pitstop Premium?
Open Settings in Pitstop and choose Restore Purchases. Use the same Apple Account that originally purchased the subscription. You can manage or cancel a subscription in your Apple Account subscription settings.
How do my trips and memories restore?
Trip Journal entries and saved trips automatically sync through your private iCloud database when iCloud is available. Sign into the same Apple Account, allow iCloud to finish syncing, and reopen Pitstop. This backup is available to free and Premium users.
Can I delete my information?
Pitstop Settings includes controls to delete your Trip Journal and saved trips. If you joined the website early-access list, email privacy@getpitstopapp.com from the address you used and ask to be removed.
Is Pitstop safe to use while driving?
Pitstop is designed with the passenger seat in mind. Drivers should not interact with the app while moving and should always pull over safely before using a device.